Hires, trains, schedules, and reviews all departmental staff. Checks quality of work monitors
improvement and performance. Sets goals and monitors achievements.
Prepares and authorizes daily payroll.
Establishes and delegates standards and procedures for work within established corporate and
franchise guidelines of housekeeping staff.
Develops work schedules to ensure adequate service and productivity.
Inspects and evaluates physical condition of establishment and reports necessary work orders
to the Engineering Department.
Submits to management recommendations for painting, repairs, furnishing, relocation of
equipment, and reallocation of space.
Manages departmental budget and monitors guest and housekeeping inventories supplies and
equipment to provide quality guest service.
Investigates new and improves cleaning instruments and methods as designated contractually.
Daily inspects public areas and guest rooms for preventative maintenance as well as to ensure
Maintains contact with the Front Desk and Sales Departments for any discrepancies or special
Ensures that personnel is properly trained and in compliance with OSHA and HAZCOM.
Controls all Housekeeping keys.
Controls lost and found for the hotel.
Ensures that the laundry department is producing clean established par levels for the hotel.
Participates in weekly staff meetings
Ensures that staff is in adherence to hotel uniform/grooming standards at all times.
Performs other duties as assigned by management.
To perform this job successfully, an individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of the knowledge, skill,
and/or ability required. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. Extensive knowledge of hotel housekeeping
techniques is a must.